Please Note: Apartments in our tower section (with lift access) or in our two wing sections (with walk-up stairs) can be specifically requested but availability cannot be guaranteed beforehand.
Booking Terms And Conditions
- Rates are in Australian Dollars, inclusive of GST and subject to change
- Check-In: After 2.00 pm unless prior arrangements are made. For arrivals after 5.00pm Mon-Fri, or at weekends, please contact reception.
- Check-Out: 10.00am
- *Minimum Stay: Minimum stay periods are shown as above, however the minimum stay may vary during peak holiday periods such Easter and Christmas
Deposits And Payment
- To confirm your reservation we require a current valid credit card, with the first nights' accommodation taken as a deposit.
- The balance of accommodation costs are payable on arrival.
- If paying in cash, a key security bond will be required upon arrival which is the equivalent of one nights' accommodation.
- Cheques are not accepted as payment for accommodation unless received, banked and cleared 10 days prior to arrival as a full pre-paid deposit.
- All major credit cards are accepted.
- Within 7 days prior to date of arrival: A fee equivalent to 2 nights accommodation will be charged if the apartment has not been booked for due date of arrival. If the apartment is booked for the equivalent period no fee will apply.
- Cancellation of the portion of the booked accommodation after arrival: a fee equivalent to one nights' accommodation will apply.
- Non-arrival of booked accommodation a fee equivalent to 2 nights accommodation will apply.
- Any cancellation fees or charges will be automatically be charged to the credit card associated with the booking, or deducted from any deposits received. All cancellations are subject to a 5% non-refundable processing fee.
- Travel Insurance is recommended.
Upon arrival each guest will be required to sign a registration form and accept the terms and conditions therein of his/her stay.