Please Note: Apartments in our tower section (with lift access) or in our two wing sections (with walk-up stairs) can be specifically requested but availability cannot be guaranteed beforehand.

Booking Terms And Conditions

• Rates are in Australian Dollars, inclusive of GST and subject to change
• Check-In: After 2.00 pm unless prior arrangements are made. For arrivals after 5.00pm Mon-Fri, or at weekends, please contact reception.
• Check-Out: 10.00am
• *Minimum Stay: Minimum stay periods are shown as above, however the minimum stay may vary during peak holiday periods such Easter and Christmas

Deposits And Payment

• To confirm your reservation we require a current valid credit card, with the first nights' accommodation taken as a deposit.
• The balance of accommodation costs are payable on arrival.
• If paying in cash, a key security bond will be required upon arrival which is the equivalent of one nights' accommodation.
• Cheques are not accepted as payment for accommodation unless received, banked and cleared 10 days prior to arrival as a full pre-paid deposit.
• All major credit cards are accepted.

Cancellation Policy

• Within 7 days prior to date of arrival: A fee equivalent to 2 nights accommodation will be charged if the apartment has not been booked for due date of arrival. If the apartment is booked for the equivalent period no fee will apply.
• Cancellation of the portion of the booked accommodation after arrival: a fee equivalent to one nights' accommodation will apply.
• Non-arrival of booked accommodation a fee equivalent to 2 nights accommodation will apply.
• Any cancellation fees or charges will be automatically be charged to the credit card associated with the booking, or deducted from any deposits received. All cancellations are subject to a 5% non-refundable processing fee.
• Travel Insurance is recommended.